Summary - TST 40

TRANSPORTES, SERVICIOS Y TELECOMUNICACIONES


TST 40

Leonardo CARUANA DE LAS CAGIGAS

The introduction of the new technologies in MAPFRE (1960 – 2000)

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Key Words: Technology, Insurance, Spain and companies.


[ Abstract ]

This insurance company had the strategic decision to innovate in technology with the purpose to increasing productivity. The investments were high at the start, because they were "mainframe". Another important issue as the above was the development of software programs for the company. In the sixties, it was much weaker the insurance sector than the banking sector; in comparative terms meant a greater effort to adapt to new technologies. MAPFRE chose to advance in the technical progress, to be more competitive with great success in the motor insurance industry. In the second half of the eighties innovation of personal computers networked it occurs with higher technological options than in the sixties. In addition, the expansion is highlighted in using software for all business activity, to the extent that shapes overall management. Finally, the information is from the internal documents of the company.